Measuring your ring size at home is simple and requires only a few basic items:
a piece of paper, a ruler, and a pen. Follow these steps to find your perfect ring size:

1. Prepare Your Paper:
Cut a strip of paper about 10 cm long and 1 cm wide.

2. Wrap the Paper Around Your Finger:
Wrap the strip of paper around the base of the finger you want to measure. Ensure it is snug but not too tight.

3. Mark the Paper:
Use a pen to mark the point where the paper strip overlaps.

4. Measure the Length:
Lay the strip of paper flat and use a ruler to measure the distance from the end of the paper to the marked point. Record this measurement in
millimeters.

5. Find Your Ring Size:
Use the measurement to find your ring size on a standard ring size chart. You can easily find these charts online. For example, a circumference
of 52 mm typically corresponds to a size 6 (US) or 52 (EU).

Our jewelry is designed and assembled with passion by the two founding sisters of the brand in Switzerland. 
In addition to designing and assembling, they also gold-plate some pieces, ensuring exceptional quality and meticulous artisanal control.

From 2019 to 2024, our jewelry was made in India. Starting in 2024, we have chosen to collaborate with a new supplier in Indonesia. This change reflects our commitment to becoming a truly ethical brand by adopting responsible and environmentally friendly production practices.

We are dedicated to offering jewelry that not only beautifies but is also created in accordance with ethical standards. Each piece reflects our passion and commitment to positively contributing to the world.

Starting in 2024, we are committed to using environmentally friendly and sustainable materials for our jewellery.

• Traceable Stones: We will limit our stone selections for future collections to ensure all stones used are traceable. This approach ensures ethical and transparent sourcing, adhering to the highest standards of social and environmental responsibility.

• 100% Recycled Materials: We will work exclusively with 100% recycled materials. Our gold-filled chains will be made from recycled gold and brass, and we will also use recycled 925 silver. This approach promotes a circular economy, reduces our ecological impact, and helps prevent overmining.

• Natural Cotton Pouches: Our pouches are made from cotton, a natural and renewable material, providing elegant and eco-friendly protection for your jewelry.

• Recycled Cardboard Care Guides: Our care guides are printed on recycled cardboard, contributing to waste reduction and the preservation of natural resources.

By choosing TerraGemma, you support an ethical and sustainable approach while enjoying high-quality, environmentally friendly jewelry.

We are committed to using high-quality, environmentally friendly materials for our jewelry.
Starting in 2024, our jewelry will be made with the following materials:

• Recycled 925 Silver Gold-Plated: All our jewelry is designed with recycled 925 silver, plated with a layer of gold for lasting shine.

• Recycled Gold-Filled Chains: Our chains are made from recycled gold-filled, offering a durable and high-quality alternative.

• Traceable Stones: We use traceable stones to ensure ethical and transparent sourcing, adhering to the highest standards of social and environmental responsibility.

With these materials, we are dedicated to offering elegant, durable, and environmentally friendly jewelry.

To preserve your jewelry's beauty and durability, follow these care instructions:

• Avoid water: Remove jewelry before showers and hand washing to protect the gold plating.
• Avoid perfume: Do not spray perfume directly on your jewelry.
• Avoid salt and chlorinated water: Remove jewelry before swimming in the sea, ocean, or pool.
• Don't sleep with your jewelry on: Remove it before sleeping to prevent tangling.
• Store properly: Keep jewelry in its original pouch, away from sun, heat, and humidity. Remove clasp and extension before closing the pouch.
By following these steps, you can maintain your jewelry's brilliance and quality for a long time.

You have 10 working days from the receipt of your order to make a return or exchange. Please ensure that the jewelry is in perfect condition for the return or exchange to be accepted.

Our delivery times are as follows:
- Switzerland: 5 working days
- Europe: 8-10 working days
- International: 10-15 working days

You have 10 working days from receipt of your order to make a return or exchange.

We offer convenient and affordable shipping options:

• Switzerland: Shipping fee of 3.80 CHF, or free for orders over 100 CHF.
• Europe: Shipping fee of 10 CHF.
• International: Shipping fee of 16 CHF.

At TerraGemma, the security of your transactions is our top priority. We use recognized and secure payment solutions: Shopify Payments (credit card), PayPal, and TWINT.

• Shopify Payments: Maximum security with cutting-edge technology and fraud protection.
• PayPal: A global leader in online payments with advanced encryption to protect your financial information.
• TWINT: A reliable and fast Swiss mobile payment solution, ideal for contactless payments via smartphone.

We are committed to protecting your personal information and providing you with a secure online shopping experience. Shop with confidence at TerraGemma!

At TerraGemma, we offer a variety of payment options for a convenient and secure shopping experience:

• Credit cards via Shopify Payments : Visa, MasterCard, American Express, Discover.
•  PayPal: The simplicity and security of a world leader in online payments.
• TWINT: Fast, secure mobile payments in Switzerland.

Shop with confidence using our wide range of secure payment solutions!

To clean gold-plated or gold-filled jewelry, prepare a solution of warm water and mild soap, then soak the jewelry for 5 to 10 minutes. Gently clean with a soft-bristled toothbrush, rinse with lukewarm water and dry with a soft cloth. Then polish with a special jewelry cloth. Avoid harsh chemicals, store your jewelry in a dry, cloth-lined place, and put it on after applying cosmetics to preserve its shine.