Rückgaberecht

If you are not happy with your order, please feel free to contact us at “info@terragemma.ch”, or fill in the contact form in the “contact us” section. We give a 5 business days window to refund or exchange any item from the date of reception. You can either exchange your product with another one (if you choose a higher-priced item the difference will be charged on the clients account), or ask for a refund. In the case of a return/refund, the goods must be returned in perfect conditions, otherwise we will grant ourselves the right to refuse the return of the item.